Set up your first alert

Follow this quick tutorial to learn how to set up your first alert.

Tutorial video

Next, we’ll show you the steps you need to follow to create your first alert. You can watch the tutorial video or read the instructions below.


What are alerts for?

You can create alerts in netRivals to receive straight into your email box lists of products that fall into a certain margin that you’ve set up between your price and your competitors’ price. Alerts can be accessed from the prices menu and the alerts submenu.

Help: When we create an alert, what we’ll see is the alert’s name, the days of the week in which we are going to receive the alert, the date when the alert was created, the data that the alert is going to include and whether the alert is inactive or active.

How to set up your first alert

We’ll create an alert as an example to see how it works. So, let’s click on the button New alert.

The first thing we need to define in an alert is the set of products we want to work with. That can be All the products, that is all the products in the catalog or only sets of products, for instance one category we are interested in.

Notice: Be aware that we are only going to show products that are connected in the alerts system, so products that have no links between your prices and your competitors’ prices are not going to be shown in the alerts system.

After selecting the products to be included in the alert results, you can select competitors. You can choose to include all the competitors you follow in your account or only those that are of interest to you for that specific alert.

The next step is defining the margin of difference between your price and your competitors’ prices. So if you want to receive all the products that are 10% to 30% more expensive than competition, or 10% to 30% cheaper, you just need to select that specific option from the dropdown menu. You can also customize it. So let’s say you want to receive products that are 5% more expensive (a percentage which is not included in the dropdown menu), so you can include that by using the customize filters option.

Then we need to define whether we want to receive all the products that match these criteria for the competitors we have selected or only those products that have changed since the previous alert sent.

As a next step, name the alert and choose in which days of the week you will receive it. Days selected to receive the alerts email will appear in green color, while those in which you don’t want to receive any emails will appear in white.

You also need to define who is going to receive the alert and whether the alert will remain active or inactive by default.

Notice: Be aware that we can only choose from the list of active users that are already present in netRivals.

As a last step, you just hit Finish and you’ll find the alert created in the submenu of alerts. From there you can activate it if it’s inactive and you can also delete it by using the garbage icon when you don’t need it any longer.

What is an inactive alert useful for?

Leaving an alert inactive is useful for inactive products. For instance, let’s say you only need to monitor a specific set of products during the summer season. In this last scenario you can leave the alert inactive, and when the time comes when you need to monitor these products, you only need to reactivate the alert.

To learn more on how alerts and reports work, you can check the Alerts page in our Help Center.