Learn more about the Manage Menu in netRivals and the options available in it.
This section offers an overview of the products available in your catalogue. You can filter and view all active products in your feed and those products that have been removed.
Notice: Currently, the information available on this page is more limited because it is under construction. In the future it will contain more functionalities.
From the Store list tab you can check the following information:
- How many products have been connected to specific competitors.
- How many products of yours are cheaper, more expensive or equal price.
You can also mark retailers as favorites by clicking on the heart at the left of each of the competitors. This functionality is useful if you intend to perform searches and create reports based on favorite sellers, this is, competitors you tend to check on a more regular basis.
You can use the button Add new rival in order to add more retailers you wish to follow, as long as you have not reached your limit. In case you have reached such limit, you’ll need to contact your sales advisor or the Customer Care specialist responsible for your account.
The Suggested tab is a netRivals functionality that suggests new competitors for you to track. These sellers are found in Google Shopping according to similarities found across retailers’ catalogs.
It is worth mentioning that our systems scan not only Google Shopping, but also each of the sellers’ sites found online. This combination of information makes it perfect to obtain a complete view of product data in the market, and this is a very remarkable feature of the tool and it is one of the things that differentiates it from other similar tracking platforms.
Bear in mind that requests for new sellers that need to be scraped from scratch may take 24 to 72 hours to be attended. The truth is that there are lots of factors that influence how long it takes to capture a new site like the complexity of the site, or even if geolocation is enabled.
It is also important to notice that once a retailer/competitor is added it can take also a day or to until you see connections. It is because our systems are still capturing information for nurturing our database and that is the data needed for empowering the Smart Connections. When we are talking about websites that have previously been scraped, this process is much faster given that the information on products is already available and the only step required is a quality check on suggestions for product matching.
Help: If you get to see few connections with certain retailers, do not panic! Our Customer Care Team is taking care of your account and they constantly revise the state of your connections to ensure their quality. However, any time you notice anything you may understand as an error or you have questions about, do not hesitate to contact your Customer Care specialist and they’ll solve your enquiries as soon as possible.
Smart Connections are suggestions for potential matches based on different attributes: title/title similar, photo and reference.
- When the similarity between titles is 60% – 90%, the potential match between products is referred to as Title similar.
- When the similarity between such titles is 90% – 100%, then the match is referred to as Title. That is why this sort of match suggestion tends to be so accurate.
- These are potential matches based on photo similarity.
- These suggestions for matches are based on similar references other than the EAN code. In situations when identical EAN codes are found, the system matches products automatically, given that this sort of reference is unequivocal.
- In case any questions arise when reviewing your Smart Connections do not hesitate to contact your netRivals Customer Care specialist.
These potential matches come pre-approved. If they are accurate enough, you only need to confirm them and they’ll become proper connections. In case the suggestion is wrong or simply not accurate enough, you can discard them.
This functionality is intended for users to review all the connections made. With this purpose, you can use the menu on the left to filter by attributes based on: products, retailers/competitors, who made the connection, connection date, product update date, date of failure, text, brand, tags, favorites, prices and stock.
If after reviewing the connections you notice mistakes, you can always delete such connections by selecting specific products or all of them. This functionality is particularly useful in comparison with the “Delete connection” option available from the Product Page. The latter only allows connection deleting in a one-by-one basis, while the Connection Management enables massive connection deleting.
Help: Always when deleting connections you’ll receive a warning message asking you for confirmation for such action in order to prevent human error.
The connections history is a visual way of checking the volume of connections made and who has done such connections. There’s a line-graph to check the evolution of connection-building throughout time. The color coding in this graph consists of two main colors, black and red, used to differentiate the teams responsible for the connections: either the User team or netRivals Team. You can also get to visualize more colors that will represent specific authors/users responsible for a given amount of connections.