We collect information from you in various ways when you use our Services. Information we may collect includes name, email address, and phone number. For instance, we may collect information, including personal information, when you sign up to use our Services, provide us with data directly or through our Services, or submit information or queries to or otherwise use our Services. We may also collect payment information from you, such as information about a financial account or a payment card used to be used for purchasing access to certain of the netRivals Services. This information will be collected and processed by our third-party payment processor (Recurrly, Stripe, Inc.).
In addition, when you use our Services some information may be collected automatically. For example, it is standard for your Web browser to automatically send information to every Web site you visit including ours. That information may include your computer’s Internet Protocol (IP) address, access times, browser type and language, and referring Web site addresses. We may also collect information about your computer’s operating system and information about your usage and activity with respect to our Services. We use this information to analyze trends, to administer the Services, to track users’ movements around the Site and Services and to gather demographic information about our user-base as a whole.
We and our third party partners use Web beacons that help us better manage content on our site by informing us what content is effective. Web beacons, also known as gifs, are electronic images that may be used on our Sites or in our emails. A Web beacon may be used on our Web pages to collect information, deliver cookies, count visits, understand usage and campaign effectiveness, or in our emails to tell if an email has been opened and acted upon. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications.
Use Of Personal Information We Collect
We use information about you to provide you with the Services, to operate and improve our Sites and Applications, to send you messages, and for other purposes described in this Policy or disclosed to you on our Sites or in connection with our Services. In certain instances, we may de-identify or aggregate data about you before using it.
We may use the information we collect from you to:
- register for an account with us;
- apply to become a partner;
- personalize and improve your experience on our Sites, with our Applications, and with the Services;
- respond to comments and questions and provide customer service;
- deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- send you information about new promotions, products, and services offered by netRivals and our selected partners;
- and conduct an aggregated analysis of the performance of promotions;
Sharing Of Personal Information
We use third parties such as a payment processing company to bill you for Services, an email service provider to send out emails on our behalf, a company to provide our forums and an employment resources company to process your job applications. When you sign up for our Services, we will share the personal information you provide only as reasonably necessary for the third party to provide that service.
We do not share your personal information with third parties other than with your consent, as described above, and as follows:
- with third party vendors, consultants and other service providers (“Service Providers”) who are working on our behalf and need access to your information to carry out their work for us;
You may decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the netRivals Services. You may update, correct, or delete your account information and preferences at any time by accessing your account preferences page on the netRivals Services. If you wish to access or amend any other personal information we hold about you, you may contact us at firstname.lastname@example.org. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt out from receiving commercial email from us by sending your request to us by email at email@example.com or by writing to us at the address given at the end of this Policy. We may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us in user account functionality on the netRivals Services.
Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may continue receiving promotional communications from us during that period. Additionally, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the netRivals Services.
The netRivals Services may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the netRivals Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the netRivals Services. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Changes and Updates to this Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available through the Service, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the netRivals Services for the first time after such material changes are made. Your continued use of the netRivals Services after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of this Policy.
How to Contact Us
Please contact us with any questions or comments about this Policy, information we have collected or otherwise obtained about you, our use and disclosure practices, or your consent choices by email at firstname.lastname@example.org or by the contact information listed at: http://www.netrivals.com