Privacy

1. Data Controller

The Data Controller of the data collected through this Website is:

  • NETRIVALS, S.L. (hereinafter, “NETRIVALS”).
  • Av. Meridiana, 358, 14th Floor, 08027 – Barcelona
  • hello@netrivals.com 
  • 930 185 713

2. Data processed through using the website

The following data is processed by NETRIVALS as Data Controller.

Data collected Legitimate basis Purpose Data retention
Navigation: Due to internet communication standards, when you visit our Website, we automatically receive the URL of the site you came from and the site you visit when you leave our website. We also receive the Internet Protocol ("IP") address of your computer and the type of browser you are using. We use this information to analyze overall trends to improve the service. This information is not shared with third parties without your consent
Legitimate interest /Express consent
Understand our web users and improve our Website and Platform
Contact forms: When you contact Us by the contact form, partnership form, email or similar communication means, we will collect the following information: name, surname, email address, company name, phone number and the content of the message in order to attend your comments, requests, suggestions, etc. Additionally, we may process this data for statistical studies through pseudonymization and even anonymization techniques, such as data aggregation, preventing this subsequent processing from identifying Users individually
Express consent
Respond to requests for information and/or inquiries made by the User.
The data processed for this purpose will be kept until the request for information and/or consultation has been responded to and, after that, during the legally stipulated retention and prescription periods.
CV professional data: When you contact Us sending your personal data and experience contact form, email or similar communication means, we will collect the following information: name, surname, email address, the content of the User message and the attached CV file in order to attend your request.
Express consent
Knowing your professional skills in order to match them with vacant positions
The data processed for this purpose will be kept for two years from the moment they are received.
Commercial communications: When you expressly accept receiving c. communications, we collect the following information: Name, surname, email address.
Express consent
Keep the User informed, including by electronic means, about NETRIVALS products, services, and news
The data processed for this purpose will be kept until the moment in which the User withdraws their consent given for the receipt of said communications and, after that, during the legally stipulated retention and prescription periods
Testimonials: When we referred to case studies and success stories, we collect the following information: Name, surname, company name.
Express consent
Enable the publication of testimonials and success stories made by NETRIVALS’ clients on the Website.
The data processed for this purpose will be kept until the moment in which the User withdraws their consent given for the publication and, after that, during the legally foreseen retention and prescription periods.
Demo: When you request Us a Demo of our services by the corresponding contact form, we will collect the following information: name, surname, email address, Company name, work email, Company type, Phone number.
The legal basis of the processing is the execution of a contract in which the data subject is a party.
Enable the maintenance, development and management of the business relationship formalized by the contracting of products and/or services through this Website.
The data processed for this purpose will be kept as long as said business relationship is maintained and, once it has ended, during the legally stipulated retention and statute of limitations.

3. Recipients

The data may be communicated to the following third-party recipients: Public Administrations for compliance with legal obligations and banking entities for the management of collections and payments. They may also communicate to the following categories of data processors: Providers of electronic communications, office automation, hosting, housing, computer maintenance, management, accounting, auditing, advice, and legal representation. With those data processors which are not part of the European Economic Area (EEA), NETRIVALS have signed contracts the appropriate safeguards, including the European Commission’s model clauses as indicated below:

Entity Service Territory Appropriate safeguard
Ocean DBA
Backup and management of equipment
Mauritius Islands
BambooHR
Employee management
U.S.A
https://www.bamboohr.com/data-processing-agreement/
Delighted by Qualtrics
Surveys
U.S.A
https://app.delighted.com/privacy
Jira (Atlassian)
Task Manager
Australia
https://www.atlassian.com/es/legal/data-processing-addendum
MailChimp (The Rocket Science Group LLC)
E-mail marketing Services
U.S.A
https://mailchimp.com/es/help/about-the-general-data-protection-regulation/
HubSpot
CRM
U.S.A
https://legal.hubspot.com/dpa

For more information, please contact hello@netrivals.com 

4. Rights

The User can exercise before NETRIVALS their rights of access, rectification, erasure, restriction of processing, data portability and object. 

Similarly, in the processing of User data whose legitimacy is based on the consent given by the User, the User has the right to withdraw said consent at any time, without affecting the legality of the processing based on the consent given prior to its withdrawal.

 To exercise such rights, the User can send its request to Av. Meridiana, 358, 14th Floor, 08027 – Barcelona, or to the email address hello@netrivals.com

 In any case, the User has the right to file a claim with the corresponding supervisory authority if he/she deems it appropriate.